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Contact Us


Contact us by Email, Telephone or Postal mail

 


Email:

 

For product information or assistance:
products@imghkltd.com

 

For service inquiries or assistance:
service@imghkltd.com

 

For customer support or assistance:
support@imghkltd.com

 

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. If you require immediate assistance please call our toll free telephone support center to contact a service representative during regular business hours:

 


 

Online Form:

 

Please send any specific information about your request so we can direct it to the appropriate people:

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Telephone:

 

Live Customer Care Center (North America)

1-877-464-1003
Monday to Friday   8:00am to 6:00 PM (MST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

1-801-274-6241


Postal Address:

Send your inquiries to:

  • International Manufacturing Group HK Ltd.
  • C/O IMG LLC
  • 4760 So. Highland Drive, Suite 342
  • Salt Lake City, Utah, USA
  • 84117

Telephone:

Live Customer Care Center (Asia)

011-8613122716777
Monday to Friday   8:00am to 9:13am (China Standard Time UTC+8)

Saturdays, Sundays and government holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


 

Postal Address:

Send your inquiries to:

  • International Manufacturing Group HK Ltd.
  • Attention: Customer Care Center
  • 9G Yueda International Building B, No.1118
  • Changshou Road
  • Shanghai, China
  • 200030